shein customer service

When you log in to your account >> click on "Withdraw" under "My Portfolio" >> Complete the amount without "$" and "Spacebar" >> Click on the "Send" button. Find an example photo below. This amount will be deposited in the original payment form that you used to make the purchase. Make sure the original payment method is up to date and still valid. If you have paid with PayPal, refunds will reach your PayPal account in 2-7 business days; If you paid by credit card, the bank will take the card 7 to 14 business days. Please note that we cannot control the speed of your card bank. For more Info Contact shein customer service,  Shein Customer Service Also read about Shein Return Policy

Yes, shein offer free return to US customers. shein accept returns with postage within 60 days of purchase. Use shein return tag to mark your first return within 40 days of the purchase date, and they will cover the cost of the first return shipment! For subsequent returns or additional returns after the first, a fee of $ 7.99 will be deducted for each return package, or you can return using your local post office at your expense. Log in to your SHEIN account. Find the order in my order, click the "return item" button. Select the items you wish to return, indicating the reasons and sending them. Print the return sticker and paste it with duct tape on the outside of the return package. Call the post office to arrange the pickup or leave it at the nearest post office. Note: The return mark is only valid for the United States. If you have any issues, please feel free to contact with SHEIN Customer Service,  Shein Customer Service  :)